I have worked for an IT support company in Indianapolis for a while now and have found that the role of computer tech support keeps getting bigger. Back in the 90's tech support consisted of keeping the computers running, keeping the internet up and making sure everyone could print. The technology was not as advanced as it was today and it is ever-growing.

Today network support seems to take on a bigger role. Not only do IT technicians have to stay faithful to keeping their computers online and running fast, but they also have to deal with new technology. Handheld devices are turning into unified communications devices and will require IT support. Also there are manufacturing machines that connect to the network so you can upload/download CAD drawings from any computer in the network. These are only the tip of new jobs for network technicians; there are many other jobs such as wireless VoIP phones, alarms, and timeclocks.

The duties of network support technicians have pushed their way into anything that can take an IP address. With technology always advancing and constant migrations toward IP based products, IT support comanies have to keep up with their end of the responsibilities and know what is coming next. Our computer consulting service is always ready for the next step and researching the step after that. All the other computer outsourcing companies that can only handle computers, printing and internet will simply be left behind.